top of page

$HIPPING POLICY

Order Processing

  • Orders are processed within 3–5 business days (excluding weekends and holidays) after order confirmation.

  • A shipping confirmation with tracking will be sent once your order is dispatched.

Domestic Shipping (Denmark)

Shipping is calculated per kg (not per order) based on carrier:

  • GLS Pakkeshop: from 59 DKK

  • Danske Fragtmænd: up to 299 DKK

Delivery time: 2–5 business days after dispatch.
The final shipping cost is displayed at checkout.

International Shipping

We ship to most of Europe, the USA, and Asia.

  • Europe (excluding UK): 7–14 business days

  • USA & Asia: 14–21 business days

⚠️ Restrictions:

  • We do not ship to the United Kingdom.

  • Orders to Norway require special customs handling and must be placed through a local partner.

Pricing:

  • Rates vary depending on weight, destination, and carrier (UPS, FedEx, DB Schenker, etc.).

  • Prices shown at checkout may be lower for lightweight/unframed products.

Duties & Taxes:

  • Import duties, VAT, and local taxes may apply.

  • Customers are responsible for these charges.

Tracking Your Order

  • GLS & PostNord: Tracking sent automatically to the email provided at checkout.

  • Danske Fragtmænd & DB Schenker: Tracking provided via carrier and forwarded to you.

  • UPS & FedEx: Labels created manually; tracking emailed once available.

⏳ Please allow up to 48 hours for tracking updates after dispatch.

Missing or Delayed Deliveries

If your order hasn’t arrived within the estimated timeframe, contact us at contact@skinyskimask.com with your order number.
Our support team will assist you directly.

Shipping Restrictions

  • No shipping to P.O. boxes

  • No shipping to the United Kingdom

  • Orders to Norway must go through a local partner due to customs rules

Returns, Refunds & Exchanges

  • Returns accepted within 14 days of delivery if unused and in original condition.

  • Refunds cover the product price only (return shipping is non-refundable).

  • If your order arrives damaged, email contact@skinyskimask.com with your order number and a photo for quick resolution.

👉 See our [Return Policy] for full details.

Do you want me to polish this further into a website-ready policy page (with headings, bullet points, and maybe FAQ-style collapsible sections), or keep it in this clean text format?

$KINY $KI MA$K © 2006 ALL RIGHT$ RE$ERVED

  • Instagram
  • TikTok
bottom of page